About us
The team at Carbon Matters have been working in ECO/CERT for over 15 years, meaning we have extensive experience in helping thousands of customers access energy efficiency grants, from loft insulation to full central heating systems.
Since ECO4 was launched in July 2022, we’re proud to have helped out over 800 households upgrade their heating and insulation in their properties.
We pride ourselves at always putting our customers at the forefront of what we do, ensuring customer satisfaction each and every time. We work in partnership with the very best award winning installers, who complete installations to the highest standards.
All installations carried out under the ECO Scheme are done by installers who are Trustmark registered (available upon request), and issued with a Trustmark certificate upon completion.
The Carbon Matters Team
The Energy Company Obligation (ECO) is a Government energy efficiency scheme in Great Britain to help reduce carbon emissions and tackle fuel poverty. The scheme began in April 2013, and over time it has been amended. The latest policy (ECO4) commenced on 1 April 2022, and applies to measures completed from 1 April 2022 and will run until 1 April 2026. We have access to ECO funding via the installation companies we work with, meaning we can arrange the installation of a wide range of energy efficiency measures in your home to help reduce your fuel costs.
Yes, so long as you meet one of the following:
Someone in your household is in receipt of a qualifying benefit.
Flexible Eligibility Criteria through your Local Authority:
If your household earns less than £31,000 per year (before tax), we can complete an application and submit evidence to your local Council for them to assess and issue a declaration.
Evidence Required:
Bank statements dated within the last 3 months from every adult resident in the household, to confirm you meet the earnings criteria. You are welcome to cover as much information as you like (account number/sort code etc), so long as the Council can clearly see the following:
Full name and address
Date of the statement
All incoming amounts
For us to access ECO funding for boiler/heating upgrades, we need to meet the ‘minimum requirement’. This means that there must be the following:
If walls are of cavity construction, they must be insulated If there is a standard loft space, there must be at least 270mm of existing loft insulation
If the walls and loft are already insulated to the above standards, we won’t have to address anything else to do with the ‘fabric’ of the property and can simply proceed to installing the boiler/heating upgrade in your property.
Where needed, we can install both cavity wall and loft insulation, and it will be completely free of charge to yourself.
If we’re having to install insulation, we will need to address ventilation in your property, which means we will have to do the following at the time of installation:
Install trickle vents on all windows (visit www.air-box.co.uk for more information) Install extractor fans in all ‘wet rooms’ in your property – any room that has a sink in it (Kitchen/Bathroom/WC etc)
If we’re completing a gas boiler upgrade in your property, this is strictly only open to owner occupiers. We have to demonstrate that you both own the property and that you live there. For us to do this we need to do the following:
Land Registry search to see who the registered owners of the property are. If you’ve moved into your property within the last 12 months, there’s a chance Land Registry hasn’t been updated yet, where we’d have to ask you for further proof. Likewise, you may have owned the property for a very long time, where your property isn’t registered at Land Registry. If this is the case, we may need to take a photo of your deeds instead.
Obtain proof of address dated in the last 12 months
We will book you in for a full technical survey where it involves completing a full energy assessment of your property. Prior to the survey, we will be processing your application and sending everything off to your Local Authority (if applicable) where we should receive a FLEX (funding) declaration that enables us to carry out works free of charge. After your survey, we will then pass it over to a Trustmark accredited installer to carry out the installation. You will typically hear from the installer within a couple of weeks.
Each measure is installed by a Trustmark accredited installer, giving you peace of mind that they must consistently meet high levels of workmanship and quality. Boilers installed under the ECO scheme have a minimum of two-year financial protection for all works carried out in and around your home.